These Spots Terms of Service (these “Terms of Service”) are applicable to the website located at www.tryspots.com (the “Site”) and the Spots mobile application provided by Spots Development Group, LLC (referred to in these Terms of Service, as “Spots,” “we”, “us” and “our”) on which a link to these Terms of Service is provided (the Site and mobile application are referred to collectively in these Terms of Service as the “Service”). We prepared these Terms of Service to help explain the terms that apply to your use of the Service.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SERVICE. BY ACCESSING AND USING THE SERVICE, YOU ACCEPT AND AGREE TO THESE TERMS OF SERVICE, AND YOU SIGNIFY YOUR AGREEMENT TO THE TERMS AND CONDITIONS INCLUDED IN THESE TERMS OF SERVICE.
Notice Regarding Dispute Resolution: These Terms of Service contain provisions that govern how claims you and we may have against each other are resolved (see Section 12 below), including an agreement and obligation to arbitrate disputes, which will, subject to limited exceptions, require you to submit claims you have against us to binding arbitration, unless you opt-out in accordance with Section 12(E). Unless you opt-out of arbitration: (a) you will only be permitted to pursue claims against us on an individual basis, not as part of any class or representative action or proceeding and (b) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.
The Service is a platform that is intended to allow college or university students to offer their available rooms or accommodations (“Hosts”) to other college or university students seeking rooms or accommodations (“Guests”). Spots does not own, manage or control any of the rooms or accommodations listed on the Service (each, an “Accommodation”).
Each listing for an Accommodation provided by a Host through the Service (each, a “Listing”) must relate to an individual and uniquely identified Accommodation, and the Accommodation in a Listing may not be substituted for another Accommodation. Each Listing must include, at a minimum, the address of the Accommodation, a description of the Accommodation and the price you are asking for the Accommodation. You may also post up to five photographs as part of each Listing. When you create a Listing, you may also choose to include certain requirements that a Guest must meet in order to be eligible to book your Accommodation, for example, requiring Guests to be non-smokers or to provide a verified phone number. Hosts may also screen Guests who submit requests to book an Accommodation and may reject Guests in their discretion. Hosts are solely responsible for the information they include in each Listing and Spots reserves the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that Spots, in its sole discretion, considers to be objectionable for any reason. If you are a Host, you understand and agree that Spots is not acting as an insurer or contracting agent and if a Guest submits a request to book your Accommodation and stays at your Accommodation, any agreement you enter into with the applicable Guest is between you and the Guest, and Spots is not a party to that Agreement. Notwithstanding the foregoing, Spots serves as the limited authorized payment collection agent for the Host for the purpose of accepting, on behalf of the Host, payments from Guests.
If you are a Host and you receive a booking request from a Guest in connection with an Accommodation, you must either confirm or reject the booking request. When a Host confirms a booking, the Guest will automatically be sent a booking confirmation through the Service. Each Guest acknowledges and agrees that the Host, and not Spots, is responsible for honoring any bookings that are confirmed by a Host. Once a booking is confirmed, it is not subject to cancellation, except that either the Host or the Guest may cancel a booking. Bookings can be cancelled by either the guest or the host at no charge provided the cancellation occurs from the time of booking until 50% of the time until check in has elapsed. If a booking is cancelled after this by the guest, a cancellation fees of 50% of the first night’s booking price will be charged. If a booking is cancelled by the host, a cancellation fees of 20% of the first night’s booking price will be charged to the host. As a Guest, you are responsible for leaving the Accommodation in the condition it was in when you arrived. You acknowledge and agree that, as a Guest, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Accommodation. In the event that a Host claims otherwise and provides evidence of damage, you agree to pay the cost of replacing the damaged items with equivalent items. Guests agree that a confirmed reservation is merely a license granted by the Host to the Guest to enter and use the Listing for the limited duration of the confirmed reservation and in accordance with the Guest's agreement with the Host. Guests further agree to leave the Accommodation no later than the checkout time that the Host specifies in the Listing or such other time as mutually agreed upon between the Host and Guest. If a Guest stays past the agreed upon checkout time without the Host's consent, they no longer have a license to stay in the Accommodation, and the Host is entitled to make the Guest leave.
Hosts and Guests will also be required to create user profiles. Each user profile must include a description of yourself, including the college or university you attend and a related “.edu” email address. You may also post up to five photographs as part of your user profile. In addition, if you log in to the Service through Facebook Connect, your user profile will include your Facebook user name, the photos you have posted to Facebook and any mutual friends you may share with another member that views your user profile.
Hosts are solely responsible for determining the price they want a Guest to pay in connection with an Accommodation. After as Host has posted the applicable price as part of a Listing, and a Guest has submitted a request to book the Accommodation, the Host may not request that the Guest pays a higher price than the price included in the Listing.
If a Host confirms a booking that was requested by a Guest, the Guest will be responsible for paying Spots the fee associated with the booking as set forth in the applicable Listing (the “Accommodation Fees”). In order to secure a booking pending the applicable Host’s confirmation of a Guest’s requested booking, Spots, on behalf of the Host, reserves the right, in its sole discretion, to (i) obtain a pre-authorization via your credit card for the Accommodation Fees or (ii) charge your credit card a nominal amount, not to exceed one dollar ($1), to verify your credit card. Once Spots receives confirmation of your booking from the applicable Host, your payment card will be charged the full amount of the Accommodation Fees. Spots will transmit the Accommodation Fees to the Host, less the Booking Fee as described in Section 1(G) below. Each Host agrees that payment made by a Guest through the Service, will be considered the same as a payment made directly to the Host, and the Host will make the Accommodation available to the Guest in the agreed-upon manner as if the Host had received the Accommodation Fees directly from the Guest. The Accommodation Fees are not refundable under any circumstances.
Spots charges a fee to both the Host and the Guest in connection with each booking that is made using the Service (the “Booking Fee”). If you are a Host, the amount of the applicable Booking Fee will be provided at the time you post a Listing. If you are a Guest, the amount of the applicable Booking Fee will be provided at the time you request a booking. The Booking Fee is due and will be charged at the time of confirmation and payment of the Accommodation Fee. The Booking Fee is not refundable under any circumstances. We use Braintree as a third-party payment system. We do not retain any payment card information. Any and all payments or fees charged by third-party service providers such as Braintree will be the responsibility of the users themselves unless otherwise stated.
We cannot guarantee that your Listing will appear in any specific order in search results on the Service. Search order will fluctuate based on a variety of factors such as search parameters, how frequently a calendar is updated, and other factors that we may deem important to the user experience from time to time. Listing appearance or order in any particular search result may also vary depending on the search criteria used by the particular Guest. We reserve the right to apply various search algorithms or to use methods to optimize results for particular Guest’s experiences. Search results and sort order may appear different on the Spots mobile application than they appear on the Site.
WE HAVE NO CONTROL OVER THE QUALITY, SAFETY, OR LEGALITY OF ANY ACCOMMODATION INCLUDED IN A LISTING, THE TRUTH OR ACCURACY OF A LISTING, THE ABILITY OF HOSTS TO OFFER THE ACCOMMODATIONS LISTED, THE ABILITY OF THE GUESTS TO PAY FOR THE TRANSACTION, DAMAGE TO REAL PROPERTY, DAMAGE OR LOSS OF PERSONAL PROPERTY OR PERSONAL INJURY RESULTING IN CONNECTION WITH A STAY. WE CANNOT ENSURE THAT A HOST AND GUEST WILL ACTUALLY COMPLETE A TRANSACTION AND WE DO NOT MAKE ANY REPRESENTATIONS AS TO THE QUALITY, LOCATION, AVAILABILITY, SUITABILITY, OR PRICING OF ANY SPECIFIC ACCOMMODATION.
We may modify these Terms of Service from time to time. We will notify you of material changes to these Terms of Service by posting the amended terms on the Service at least thirty (30) days before the effective date of the changes. If you do not agree with the proposed changes, you should discontinue your use of the Service prior to the time the new Terms of Service take effect. If you continue using the Service after the new terms take effect, you will be bound by the modified Terms of Service.
You can visit the Service without becoming a registered member of the Service, but you will not be able to see, post or book Listings on the Service unless you are a registered member of the Service. In order to become a registered member, you must have a Facebook account and an “.edu” email address that is issued by your college or university. You can sign up to become a registered member of the Service by logging in to the Service through Facebook Connect and providing your “.edu” email address. We will then send you an email to confirm the email address you have provided. Once you have followed the instructions in this email and confirmed your email address you will be able to log in to the Service through Facebook Connect. To become a registered member of the Service, your .edu email verification must be completed. If you sign up to become a registered member of the Service, you agree: (a) to provide true, accurate, current and complete information about yourself as prompted by the registration process (the “Registration Data”); (b) to maintain and promptly update the Registration Data to keep it true, accurate, current and complete; and (c) not to use the name of another person with the intent to impersonate that person or in a way that otherwise causes confusion as to the origin of your account.
When you use the Service, you represent that: (i) the information you submit is truthful and accurate; (ii) your use of the Service and your use of services available on the Service do not violate any applicable law or regulation; (iii) you are at least eighteen (18) years of age and otherwise have legal capacity to legally enter into these Terms of Service, and (iv) if you are a Host: (x) you own and/or have all necessary rights and authority to offer for rent and to rent the Accommodation that you offer through your Listing; (y) you will accurately describe the subject Accommodation, will not fail to disclose a material defect in, or material information about, an Accommodation and will ensure that the description of the Accommodation is accurate and not misleading; and (z) you will not wrongfully deny a Guest access to an Accommodation.
You agree that you are solely responsible for and agree to abide by all laws, rules and regulations applicable to the Listings that you post through the Service, including but not limited to any and all laws, rules, regulations or other requirements relating to taxes, permits or license requirements, zoning ordinances, safety compliance and compliance with all anti-discrimination and fair housing laws, as applicable. You will be solely responsible for the collection, withholding or payment of any occupancy or other taxes that may be applicable to your Listings or use of the Service.
Upon our request, each Host agrees to promptly provide to us proof of authority to offer the Accommodation to Guests. If you are a tenant who is listing a home, condominium, or apartment, please refer to your rental contract or lease, or contact your landlord, prior to listing the Accommodation to determine whether your rental contract or lease contains restrictions that would limit your ability to list your room, home, condominium or apartment. Listing your room, home, condominium or apartment may be a violation of your rental contract or lease, and could result in legal action against you by your landlord, including possible eviction.
We do not provide liability insurance to Hosts or Guests in connection with the Service. Members are solely responsible for obtaining insurance coverage sufficient to protect their Accommodations and Guests, as applicable. Hosts agree that they have or will obtain the appropriate insurance coverage sufficient to cover the rental of the Accommodations they list on the Service prior to the arrival of their first Guest and will maintain adequate insurance coverage through the departure date of any Guest they have obtained through the Service. Further, Members agree to provide us with copies of relevant proof of insurance coverage upon request.
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Service. In connection with your use of the Service, you may not and you agree that you will not:
You are solely responsible for your interactions with other members of the Service and your use of the Service is at your sole risk. The Service is intended as a platform for members to coordinate potential accommodation opportunities and communicate with one another. Spots is not a party to, makes no representations or warranties as to, and disclaims any responsibility or liability with respect to any communications, transactions, disputes or any other interactions whatsoever between you and any other member or person in connection with the Service. You are solely responsible for your interactions with other members of the Service. We reserve the right, but have no obligation, to monitor interactions between you and other members of the Service.
We cannot and do not verify the identity of members of the Service or the accuracy of any information that members provide as part of a Listing. You are solely responsible for determining the identity and suitability of the other members with whom you interact when using the Service. We do not investigate or verify any member’s reputation, conduct, morality, criminal background, or any information members may submit to the Services. We encourage you to take precautions when interacting with other members, particularly when meeting a stranger in person for the first time.
If you think that another member of the Service is acting or has acted inappropriately by, for example, engaging in offensive, violent or sexually inappropriate or illegal conduct, we encourage you to report that member to the appropriate authorities. We also request that you report this behavior to us by contacting us at email@example.com. Please note that although we encourage you to report misconduct to us, we are not responsible or liable for members’ actions, and we are not obligated to take any action if you report member misconduct to us.
As noted above, the Service is a platform, and Spots is not responsible for any transactions, disputes or other interactions between members. If you have a dispute with one or more members, to the fullest extent permitted by applicable law you release us (and our officers, directors, members, employees, agents and affiliates) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
You are solely and entirely responsible for all information that you provide as part of a Listing or a user profile, or other comments or content that you submit through interactive features of the Service (“Contributions”), including, without limitation, any harm resulting from any Contributions that you post on or through the Service. If you elect to post a Contribution on the Service, you represent and warrant that you: (a) own or have sufficient rights to post your Contribution on or through Service; (b) will not use any Contribution that violates our or any other person’s privacy rights, publicity rights, intellectual property rights (including without limitation copyrights) or contract rights; (c) have fully complied with any third-party licenses relating to the Contribution and shall pay all royalties, fees and any other monies required to be paid in connection with the Contributions; (d) will not use any Contribution that: (i) is defamatory, damaging, disruptive, unlawful, inappropriate, offensive, inaccurate, pornographic, vulgar, indecent, profane, hateful, racially or ethnically offensive, obscene, lewd, lascivious, filthy, threatening, excessively violent, harassing, or otherwise objectionable; (ii) incites, encourages or threatens immediate physical harm against another, including but not limited to, any Contribution that promotes racism, bigotry, sexism, religious intolerance or harm against any group or individual; or (iii) exploits anyone in a sexual or violent manner; (e) will not use any Contribution that contains advertisements or solicits any person to buy or sell products or services (other than the Service); and (f) will not use any Contribution that constitutes, contains, installs or attempts to install or promote spyware, malware or other computer code, whether on the Service or others’ computers or equipment, designated to enable you or others to gather information about or monitor the on-line or other activities of another party.
We do not claim any ownership rights in the Contributions that you post on or through the Service. After posting your Contributions on the Service, you continue to retain any rights you may have in your Contributions, including any intellectual property rights or other proprietary rights associated with your Contributions, subject to the license you grant to us below.
By making a Contribution to the Service, you grant us a perpetual, non-exclusive (meaning you are free to license your Contribution to anyone else in addition to us), fully-paid, royalty-free (meaning that we are not required to pay you to use your Contribution), sublicensable (so that we can use affiliates, subcontractors and other partners such as wireless carriers and hosted service providers to make the Service available to you) and worldwide (because the Internet is global in reach) license to use, modify, create derivative works of, publicly perform, publicly display, reproduce and distribute the Contribution in connection with the Service, our business or the promotion thereof in any media formats and through any media channels now known or subsequently created. This license does not grant us the right to sell your Contributions. If you remove your Contributions from the Service, we will cease use of your Contributions as soon as practicable; however, you understand and agree that we may retain archived copies of your Contributions.
Except for your Contributions and the Contributions of other members of the Service, all of the content on the Service (“Materials”) and the trademarks, service marks, and logos contained on the Service, are owned by or licensed to us and are subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. The Service and the Materials are for your information and personal use only and not for commercial exploitation. We reserve all rights in and to the Service and the Materials. If you download or print a copy of the Materials for your own personal use, you must retain all trademark, copyright and other proprietary notices contained in and on the Materials. You further agree not to access the Service by any means other than through the interface that we provide, unless otherwise specifically authorized by us in a separate written agreement.
We reserve the right, but do not undertake the obligation to: (a) monitor or review the Service for violations of these Terms of Service and for compliance with our policies; (b) report to law enforcement authorities and/or take legal action against anyone who violates these Terms of Service; (c) refuse, restrict access to or the availability of, or remove, delete, edit or disable (to the extent technologically feasible) any Contribution or any portion thereof that may violate these Terms of Service, the law or any of our policies, or that is excessive in size or burdensome; (d) manage the Service in a manner designed to protect our and third parties’ rights and property or to facilitate the proper functioning of the Service; (e) screen our users or members, or attempt to verify the statements of our users or members and/or (f) monitor disputes between you and other users or to terminate or block you and other users for violating these Terms of Service.
WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION, AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICE TO ANY PERSON FOR ANY REASON OR FOR NO REASON AT ALL, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THESE TERMS OF SERVICE, OR OF ANY APPLICABLE LAW OR REGULATION.
Please Read This Following Clause Carefully – It May Significantly Affect Your Legal Rights, Including Your Right to File a Lawsuit in Court
We are available by email at firstname.lastname@example.org address any concerns you may have regarding your use of the Service. Most concerns may be quickly resolved in this manner. Each of you and Spots agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.
If we do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued pursuant to Section 12(A) above, then either party may initiate binding arbitration. All claims arising out of or relating to these Terms of Service (including its formation, performance and breach), the parties’ relationship with each other and/or your use of the Service shall be finally settled by binding arbitration administered on a confidential basis by the American Arbitration Association (the “AAA”) in accordance with the provisions of its Consumer Arbitration Rules, excluding any rules or procedures governing or permitting class actions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms of Service, including, but not limited to any claim that all or any part of these Terms of Service is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. The interpretation and enforcement of these Terms of Service shall be subject to the Federal Arbitration Act.
THE AAA’S RULES GOVERNING THE ARBITRATION MAY BE ACCESSED AT WWW.ADR.ORG OR BY CALLING THE AAA AT 1.800.778.7879. TO THE EXTENT THE FILING FEE FOR THE ARBITRATION EXCEEDS THE COST OF FILING A LAWSUIT, WE WILL PAY THE ADDITIONAL COST. A REQUEST FOR PAYMENT OF FEES SHOULD BE SUBMITTED TO AAA ALONG WITH YOUR FORM FOR INITIATING THE ARBITRATION, AND WE WILL MAKE ARRANGEMENTS TO PAY ALL NECESSARY FEES DIRECTLY TO AAA. THE ARBITRATION RULES ALSO PERMIT YOU TO RECOVER ATTORNEY’S FEES IN CERTAIN CIRCUMSTANCES.
THE PARTIES UNDERSTAND THAT, ABSENT THIS MANDATORY PROVISION, THEY WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. THEY FURTHER UNDERSTAND THAT, IN SOME INSTANCES, THE COSTS OF ARBITRATION COULD EXCEED THE COSTS OF LITIGATION AND THE RIGHT TO DISCOVERY MAY BE MORE LIMITED IN ARBITRATION THAN IN COURT.
You and Spots each further agree that any arbitration shall be conducted in your respective individual capacities only and not as a class action or other representative action, and you and Spots each expressly waive your respective right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above in Section 12(B) shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Notwithstanding the parties’ agreement to resolve all disputes through arbitration, either party may seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.
You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in Sections 12(B), 12(C), and 12(D) by sending written notice of your decision to opt-out to the following address: 698 Belmeade Ave, NW, Atlanta, GA 30318 or by email to email@example.com. The notice must be sent within thirty (30) days of registering to use, or if you are not a registered users, commencing use of, the Service, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those sections. If you opt-out of these arbitration provisions, we also will not be bound by them.
To the extent that the arbitration provisions set forth in Section 12(B) do not apply, the parties agree that any litigation between them shall be filed exclusively in state or federal courts located in Atlanta, Georgia (except for small claims court actions which may be brought in the county where you reside). The parties expressly consent to exclusive jurisdiction in Atlanta, Georgia, for any litigation other than small claims court actions.
You agree that federal laws and the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms of Service and any claim or dispute that has arisen or may arise between you and Spots.
Nothing in these Terms of Service shall be deemed to create an agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship of any kind between us and any user.
Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of the applicable right or provision.
These Terms of Service operate to the fullest extent permissible by law. If any provision or part of a provision of these Terms of Service is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions.
We may assign our rights under these Terms of Service without your approval.
If any of our employees offers to modify the terms of these Terms of Service, he or she is not acting as an agent for us or speaking on our behalf. You may not rely, and should not act in reliance on, any statement or communication from our employees or anyone else purporting to act on our behalf.
If you have any questions about these Terms of Service or your account, please contact us at firstname.lastname@example.org.